Effective Date: June 24, 2025

Future Hope Investment Private Limited is committed to protecting the privacy and confidentiality of personal and business information entrusted to us. As a financial services provider specializing in business loans and microfinance, we understand the sensitive nature of the financial information we handle and are dedicated to maintaining the highest standards of data protection.

This Privacy Policy explains how we collect, use, share, and protect your information when you apply for our services, use our website, mobile applications, or interact with us in any capacity.

Information We Collect

We may collect the following types of information when you use our services:

• Personal Information: Such as your full name, address and contact details, identity documents and proof of residence, household income and expenditure details, employment or business activity information, family composition and dependent information, and banking or mobile money transaction history.
• Business Information: Such as company registration details and corporate structure, tax identification numbers and business licenses, financial statements including profit & loss accounts and balance sheets, bank statements and transaction history, cash flow projections and business plans, trade references and supplier relationships, collateral and asset documentation, and industry or market information.
• Alternative Credit Data: Small files that track your preferences and enhance your browsing experience. You can choose to disable cookies through your browser settings.

How We Use Your Information

We use the information we collect in various ways, including to:

• Provide, operate, and maintain our website
• Improve, personalize, and expand our website
• Understand and analyze how you use our website
• Develop new products, services, features, and functionality
• Send you emails
• Find and prevent fraud

Log Files

Future Hope Investments follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users’ movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Future Hope Investments uses ‘cookies’. These cookies are used to store information including visitors’ preferences, and the pages on the website that the visitor accessed or visited. The information is used to optimize the users’ experience by customizing our web page content based on visitors’ browser type and/or other information.

Advertising Partners Privacy Policies

You may consult this list to find the Privacy Policy for each of the advertising partners of Future Hope Investments.

Third-party ad servers or ad networks uses technologies like cookies, JavaScript, or Web Beacons that are used in their respective advertisements and links that appear on Future Hope Investments, which are sent directly to users’ browser. They automatically receive your IP address when this occurs. These technologies are used to measure the effectiveness of their advertising campaigns and/or to personalize the advertising content that you see on websites that you visit.

Note that Future Hope Investments has no access to or control over these cookies that are used by third-party advertisers.

Third Party Privacy Policies

Future Hope Investments Privacy Policy does not apply to other advertisers or websites. Thus, we are advising you to consult the respective Privacy Policies of these third-party ad servers for more detailed information. It may include their practices and instructions about how to opt-out of certain options.

You can choose to disable cookies through your individual browser options. To know more detailed information about cookie management with specific web browsers, it can be found at the browsers’ respective websites.

CCPA Privacy Rights

Under the CCPA, among other rights, California consumers have the right to:

Request that a business that collects a consumer’s personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.

Request that a business delete any personal data about the consumer that a business has collected.

Request that a business that sells a consumer’s personal data, not sell the consumer’s personal data.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.

The right to erasure - You have the right to request that we erase your personal data, under certain conditions.